January 04, 2008

I Can't Help You With That

If I had a nickle for every time someone working at AT&T said these words, I'd have enough money to buy their whole company and fire everyone in it.

In the past two weeks, I've spent easily 12-14 hours on the phone or standing in front of AT&T employees who vigorously insist that they cannot help me with whatever it is I need help with.

The only value I've managed to extract from this is a deeper appreciation for my own powers of patience.

Jesus fucking CHRIST AT&T is terrible.

Posted by Matt at January 4, 2008 05:40 PM
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Posted by: zwmxae at January 1, 2010 06:12 PM

Aww... I hope that you finally got what you needed from them. Being endlessly on hold/deferred is frustrating as fuck. :(

Posted by: Kate at January 5, 2008 03:54 AM
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